Responsible Gambling —
Your Control, Your Decision
At bd111, we believe entertainment is truly enjoyable only when it is experienced with awareness and within your own limits. On this page you will find tools to keep yourself protected, ways to recognise warning signs, and paths to get support when needed.
Age limit: 21 years or above
If you suspect that someone you know who is underage is using this platform, please notify us immediately via our 24/7 live chat. bd111 always treats the protection of minors as its highest priority.
If minors are present in your household and share a computer or device, always log out of your account and keep your password secure. Details on age verification are set out in the Terms and Conditions.
Tools to keep yourself in control
bd111 gives you the ability to manage your own experience. Contact our 24/7 live chat or send an email to use any of the tools below.
Set a Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately.
Cooling-Off Period
Temporarily close your account for a few days or a few weeks. You will not be able to log in during this time.
Self-Exclusion
Apply to close your account for a set period — from 6 months up to permanently. This decision cannot be reversed once it takes effect.
Session Timer
Limit the duration of each gaming session. An automatic alert will appear when the set time is up.
Loss Limit
Betting will stop automatically once you have lost a set amount. This reduces the risk of going over your budget.
Account Activity Review
Request a review of your account activity at any time. Our team will analyse your history and offer guidance.
Recognise the warning signs of a problem
If any of the following apply to you or someone you know, it is time to seek help.
- Repeatedly placing larger bets in hopes of winning back lost money ("chasing losses")
- Hiding or lying to family or friends about gambling
- Borrowing money, dipping into savings, or using funds meant for essential expenses in order to bet
- Repeatedly trying to stop playing but failing each time
- Spending most of your time on gaming rather than on work, family or studies
- Feeling restless, irritable or anxious when unable to play
- Needing to bet progressively larger amounts to get the same level of enjoyment
- Experiencing stress, sleep problems or health effects due to gambling
If one or more items on this list apply to you, there is nothing to be embarrassed about — acknowledging it is the first step toward a solution. Speak directly with the bd111 support team.
bd111's Commitment
bd111 is not just a gaming platform — it is an effort to create a responsible environment. We believe every player has the right to play with awareness, and our job is to ensure that environment. To learn more about us, read the About Us page.
- Blocking platform access for minors and making age verification mandatory
- Proactively reaching out when unusual changes in a player's behaviour are observed
- Processing self-exclusion requests promptly and without question
- Ensuring easy access to responsible gaming tools
- Directing users toward counselling services when support is needed
- Not targeting players with problems through bonus or promotional messages
Healthy Gaming Habits
Build a few simple habits to play responsibly. Following these will keep gaming enjoyable and safe at all times:
- Set a fixed budget before you play and stick to it
- Never bet when under the influence of alcohol, medication or emotional stress
- Accept losses as a normal part of the game — avoid trying to chase them
- Take regular breaks and spend time away from gaming
- Never treat gambling as a source of income or a way to solve financial problems
- Talk openly with family and friends
Where to get support
If you are experiencing a problem, you do not have to face it alone. Support is available through three channels.
bd111 Support Team
Contact us directly via our 24/7 live chat and email support. You can communicate in Bengali or English — whichever you prefer. Submit your self-exclusion or limit-setting request here.
Email: [email protected]
Family and Loved Ones
Talk openly with a trusted family member or friend. Support from someone close to you can often be more effective than professional services. Having someone beside you makes change easier.
Professional Counselling Services
Consult a mental health specialist or addiction counsellor. In Bangladesh, the National Institute of Mental Health (NIMH) and many other government and private counselling services are available.
Self-Exclusion: How It Works
Self-exclusion is a decision where you yourself request to be blocked from accessing the bd111 platform. It is not a sign of weakness — it is a courageous step in taking care of yourself.
Once the request is submitted, your account will be completely locked for the specified period. No promotional emails or messages will be sent during this time. It is not possible to reactivate the account before the period ends.
To apply, write to us via 24/7 live chat or email [email protected]. Use the subject line "Self-Exclusion Request". Our team will close your account within 24 hours and send you a confirmation.
bd111's Privacy Policy states that self-exclusion information is kept completely confidential and is not shared with any third party.
Budget and Time Management
Before each gaming session, ask yourself two questions: how much can I afford to spend today, and how long will I play? Setting these two limits in advance significantly reduces the risk of playing excessively.
The minimum deposit at bd111 is ৳500. Using this feature to start with small amounts is a good habit. Remember, placing larger bets does not guarantee larger wins — it only increases the risk of loss.
Keep your loved ones safe
If you believe a family member has developed a gambling problem, talk to them with compassion rather than judgement. Do not leave them alone — encourage them to seek professional help.
Family members can contact our support team to request that limits be placed on a loved one's account — however, the consent and identity verification of the person concerned is required for this.